Terms of sale

Last updated: 28 August 2026 · Version 1.0

1. Purpose and acceptance

These terms govern the sale of ndaact.ai subscriptions and the use of the software. They are entered into between Inkan.link, Société par actions simplifiée (SAS) with share capital of 100 000,00 €, registered under R.C.S. Grenoble 904 235 397 (the "publisher"), and the professional who takes out a subscription (the "customer"). Subscribing means accepting the version in force on the order date.

The service is aimed at professionals: by subscribing, the customer states that they act for the purposes of their business activity and not as a consumer. Provisions of the French Consumer Code reserved for consumers therefore do not apply to this contract.

2. What the service does

ndaact.ai detects personal data in a text and replaces it with tokens before the text is sent to an AI service, then restores the original values in the answer. The analysis runs locally, on the customer's machine.

A subscription covers the desktop application (macOS, Windows), the browser extension (Chrome, Edge), the detection models shipped with the application, and their updates for as long as the subscription lasts.

The available plans, their exact scope, their price and any current offers are listed on the pricing section, which prevails. The applicable price is the one displayed at the time of the order and summarised before payment.

3. Ordering and free trial

Subscriptions are taken out online at my.ndaact.ai. The customer creates an account, picks a plan and enters a payment method. The contract is formed when the order is confirmed.

A free trial may be offered. When it ends, the subscription starts and the first payment is taken, unless the customer cancels beforehand from the account area.

4. Price and payment

The prices in force are those on the pricing section, stated excluding tax. VAT is added at checkout according to the customer's country and tax status, and the total is summarised before the order is confirmed. Payments are handled by Stripe Payments Europe, Limited, 1 Grand Canal Street Lower, Dublin 2, Irlande; the publisher stores no card details.

Subscriptions are charged in advance, on the anniversary date of the order. Invoices are available in the account area. If a payment fails and a reminder goes unanswered, access to paid features is suspended.

The publisher may change its prices. A new price applies only from the following renewal, after at least thirty days' notice; the customer is free to cancel before that date.

5. Term and cancellation

Monthly subscriptions renew every month, yearly ones every year. The customer can cancel at any time from the account area: the subscription stays active until the end of the period already paid for, then stops, with no renewal and no fee.

The publisher may suspend or terminate an account for non-payment, for use contrary to clause 7, or for attempts to circumvent licence enforcement. Except in cases of serious misconduct, such a decision follows a formal notice left unanswered for fifteen days.

6. No right of withdrawal

As the contract is entered into for the purposes of the customer's business activity, it carries no right of withdrawal under the French Consumer Code.

The free trial serves as the evaluation period: it allows the service to be tested before any payment and can be stopped in one click from the account area.

7. Licence

The publisher grants the customer a personal, non-exclusive, non-transferable right of use, limited to the term of the subscription and to the number of devices included in the plan. The customer may not decompile the software beyond what article L122-6-1 of the French Intellectual Property Code allows, redistribute it, rent it out, extract its detection models, or share licence credentials.

The software is for lawful use. It is not meant to withhold information from an authority legitimately entitled to it.

8. Customer obligations

The customer keeps control of their own workstation: system updates, backups, account security. They remain responsible for what they send to an AI service and for their own contract with that provider.

Before sending, it is up to the customer to check that the proposed redaction matches what they expect, especially on the most sensitive matters.

9. Availability and support

Analysis works offline. Licence checks, the account area and model downloads run online; these come with no service level commitment. A prolonged outage attributable to the publisher entitles the customer, on request, to a pro-rata credit.

Support is provided by email at contact@ndaact.ai, Monday to Friday. The support page lists what to include in a request.

10. Warranty and liability

Detection combines deterministic rules with a statistical model. It covers the documented categories at a high rate, but not exhaustively: an indirect identifier buried in a sentence can still be identifying by cross-reference. The publisher therefore does not warrant that a protected text contains no personal data whatsoever, and the software replaces neither the customer's professional judgement nor their own duties of confidentiality and GDPR compliance.

The publisher is liable for direct and foreseeable damage caused by a breach attributable to it, up to the amounts paid by the customer over the preceding twelve months. Indirect damage, in particular loss of business, of clients or of data, is excluded. This cap applies neither to wilful misconduct, nor to gross negligence, nor to personal injury. The warranty against hidden defects under articles 1641 et seq. of the French Civil Code remains due.

11. Personal data

Processing of account data (identity, billing, technical logs) and of data handled by the software is described in the privacy policy. The customer's prompts, documents and detections are never sent to the publisher.

12. Changes to these terms

The publisher may amend these terms. Customers are informed at least thirty days before a new version takes effect. A customer who disagrees may cancel before that date; otherwise the new version applies from the next renewal.

13. Governing law and disputes

These terms are governed by French law. In case of disagreement, the customer sends a complaint to the publisher: contact@ndaact.ai, or dpo@inkan.link where it concerns personal data. The publisher answers within one month.

If the complaint is not resolved, the parties seek an amicable solution before any action. Failing agreement within one month, the dispute is brought before the courts of the publisher's registered office, including where there are several defendants or third-party proceedings.

This page is a translation. The French version prevails.